Notification of Government Departments & Service Providers of the Death

If the deceased person has ever submitted a tax return and has a Tax File Number, notifying ATO of the death should be done as soon as possible.

Now, you could be wondering: How do I notify the ATO of a death?
Tax returns in relation to the deceased person and Estate for the financial year ending on 30 June are due for lodgement as per the usual individual tax return lodgement deadlines by no later than 31 October of the applicable financial year. If you likely will not manage to complete and submit the tax return(s), you should contact the ATO at 13 28 61 to seek a deferral after explaining your situation.

If the Death Certificate and a Will naming you as the Executor are available, you can notify the ATO online via the Australia Post service.

You will need to complete the online or paper form, as outlined below, make an interview appointment at an Australia Post branch within 30 days and bring the following documents:

• Printed online form summary if you complete the ATO notifiction form online on the ATO website; or
• Completed ATO Notification of deceased person form; and
• Certified copy of the Death Certificate; and
• Certified copy of the Will.

If the deceased person did not leave behind a Will, you will need to apply for Letters of Administration first, which is covered in Step 27 – Grant of Probate Application or Applying for Letters of Administration.

You can still unofficially inform the ATO of the death by calling 13 28 61 to stop any new mail being issued by the ATO until official notification is provided as outlined above.

12.2.1 Overview
12.2.2 Services Australia (incl. Centrelink)
12.2.3 Australian Electoral Office
12.2.4 Department of Veteran's Affairs (DVA)
12.2.5 Local Council

12.2.1 Overview

Who notifies Centrelink of a death? How do I notify Centrelink of a death? Do I need to notify Medicare of a death? How do I notify Medicare of a death?

These are all legitimate concerns when a loved one dies. To get things moving, you may need to initiate the death notification process using the following list of government departments.

12.2.2 Services Australia (formerly Department of Human Services or DHS)

Services Australia comprises:

• Centrelink;
• Medicare; and
• Child Support Services.

So, to answer the questions above, you will need to inform both Centrelink and Medicare (besides Child Support Services, if applicable) about the death. You may use the following facilities for communication:
Phone: details are available here
Email/Post: details are available here
Address: details are available here

12.2.3 Australian Electoral Office

You will need to inform the Australian Electoral Office of the death to ensure their records are updated.
You can use the Electoral Office – Online Form for this.

12.2.4 Department of Veteran's Affairs (DVA)

If the deceased person received a pension or other payments from the DVA, you should notify them of the death.
Phone: 1800 555 254
Email: GeneralEnquiries@dva.gov.au
Post: Department of Veterans’ Affairs, GPO Box 9998, Brisbane QLD 4001

12.2.5 Local Council

The Local Council where the deceased person lived should also be informed of the death so they can update their records. Also, the Local Council may no longer provide services unless these are still being used by a surviving dependant living in the home and receiving council notices for payment to avoid late penalties.

• How soon after death should banks be notified?
• Who notifies banks of a death?
• When is the right time to notify a mortgage company of a death?

You need to notify banks and other financial institutions (e.g., mortgage, leasing or other loan companies) the deceased person dealt with as soon as possible. It will be best to also provide the Death Certificate as proof when you communicate with them.

Step 19 – What Happens to a Bank Account When Someone Dies will discuss in more detail how to close accounts, transfer joint accounts, and request for money to be released to the Estate.

Among the most popular banks in Australia are:

• Adelaide Bank
• Advance Bank
• AMP Bank
• ANZ Bank
• Arab Bank Australia
• Australian Military Bank
• Auswide Bank
• Bank Australia
• Bank of America
• Bank of China
• Bank of Communications
• Bank of Melbourne
• Bank of Queensland
• Bank of Sydney
• Bank of Tokyo-Mitsubishi
• Bank of US
• BankSA
• Bankwest
• Bendigo Bank
• Beyond Bank
• BNP Paribas
• BOQ Specialist
• Capricornian
• Challenge Bank
• China Construction Bank
• Citibank
• Commonwealth Bank of Australia (CBA)
• Defence Bank
• Delphi Bank
• Deutsche Bank
• G&C Mutual Bank
• Greater Bank
• Heritage Bank
• HSBC Bank
• Hume Bank
• Industrial and Commercial Bank of China (ICBC)
• ING Bank
• JP Morgan Chase Bank
• Judo Bank
• Macquarie Bank
• Mega International Commercial Bank
• Members Equity Bank
• Mizuho Bank
• National Australia Bank (NAB)
• OCBC Bank
• P&N Bank (Police & Nurses Bank)
• Police Bank
• Rabobank
• RACQ Bank
• Regional Australia Bank
• Reserve Bank of Australia
• St. George Bank
• Sumitomo Mitsui Banking Corporation
• Suncorp Bank
• Taiwan Business Bank
• Teachers Mutual Bank
• UBS
• United Overseas Bank
• Unity Bank
• Westpac Bank

12.4.1 Overview
12.4.2 Funeral Insurance
12.4.3 Home and Contents Insurance
12.4.4 Health Insurance
12.4.5 Vehicle Insurance
12.4.6 Life Insurance

12.4.1 Overview

It can happen that the deceased person may have been insured with one or more providers like the Royal Automobile Club of Victoria (RACV) or the British United Provident Association Limited (BUPA).

The best recourse in such cases is to inform such organisations about the death right away and provide the necessary documentation (e.g., Death Certificate). These companies typically have guidelines in place regarding Deceased Estates; the RACV, for example, clearly states what they require of authorised representatives to start the claims process.

There's also a clear-cut process at BUPA on death notifications in Australia or elsewhere as long as they involve a policyholder.

No matter the insurance company you'll be dealing with, it's crucial to inform them officially about the death of your loved one as soon as possible, and have the required documents ready to get the process started.

12.4.2 Funeral Insurance

If you haven't organised and held the funeral as yet, you should check the importance of finding funeral insurance in Step 4 as you may need to use a specific funeral director and specific services.

12.4.3 Home & Contents Insurance

You should notify the home and contents insurance company the deceased person dealt with as soon as possible. As usual, it will be best to also provide the Death Certificate as proof.

Step 15 – Determining Deceased Estate Assets & the Residuary Estate and Step 16 – Deceased Estate House Clearance will discuss in more detail how you deal with the house of the deceased person.

Some of the most common home insurance providers in Australia are:

• 1300 Insurance
• AAMI
• Allianz
• AMP
• ANZ
• Aussie
• Australia Post
• Australian Seniors
• Australian Unity
• Bank of Melbourne
• Bank of Queensland
• Bank SA
• Bankwest
• Bendigo Bank
• Budget Direct
• Bupa
• CCI
• CGU
• CHUBB
• Citibank
• Coles
• Comminsure
• Commonwealth Bank of Australia (CBA)
• Dodo
• Guild Insurance
• HSBC
• Hume Bank
• IMB
• ING direct
• Kogan
• Mortgage Choice
• NAB
• National Seniors
• NRMA
• OnePath
• Ozicare
• People's Choice Credit Union
• QBE RAA
• RAC
• RACQ
• RACT
• RACV
• Real
• SGIC
• SGIO
• SGUA
• Shannons
• ShareCover
• St.George
• Suncorp
• Trov
• Virgin Money
• Westpac
• Woolworths
• Youi

12.4.4 Health Insurance

Inform the health insurance provider the deceased person dealt with about the death as soon as possible. It will be best to also provide the Death Certificate as proof.

The most widely known health insurance providers in Australia are:

• AHM
• Apia
• Australian Unity
• Budget Direct
• Bupa
• CBHS Corporate
• CDH Benefit
• CUA
• Frank Health Insurance
• GMF Health Insurance
• GMHBA
• HBF
• HCF
• Health Care Insurance
• Health Partners
• health.com.au
• HIF
• Latrobe
• Medibank
• Mildura Health Fund
• nib
• Peoplecare
• Queensland Country Health Fund
• St. Luke's Health
• Westfund

12.4.5 Vehicle Insurance

Notify the vehicle insurance provider the deceased person dealt with regarding the death as soon as possible. It will be best to also provide the Death Certificate as proof.

Step 18 – Value, Sell or Transfer Car From Deceased Estate discusses how to deal with the vehicles, registration, driver's license and more in great detail.

The most common vehicle insurance providers in Australia are:

• 1300 Insurance
• 1st for Women
• AAMI
• AI
• Allianz
• ANZ
• APIA
• Australia Post
• Australian Caravan Insurance
• Australian Unity
• Auto & General
• Bank of Queensland
• Bendigo Bank
• BestBuy
• Beyond Bank
• Bingle
• Blue Badge
• BMW
• Budget Direct
• Bupa
• Cashback
• CGU
• Coles
• Commonwealth Bank of Australia (CBA)
• Dawes
• Dodo
• Famous
• GIO
• Guild Insurance
• Hiccup Car Rental Excess Insurance
• HSBC
• Huddle
• Hume
• ibuyeco
• InsureMyTesla
• Kmart
• Kogan
• Latitude
• MB
• Mortgage Choice
• NAB
• National Seniors
• NRMA
• Over Fifty
• Ozicare
• People's Choice Credit Union car insurance
• Prestige
• Progressive
• QBE
• RAA
• RAC
• RACQ
• RACT
• RACV
• Real
• Retirease
• Ryno
• Shannons
• Suncorp
• TripCover
• Virgin Money
• Westpac
• Woolworths
• Youi

12.4.6 Life Insurance

Let the Life Insurance provider of the deceased person know about the death as soon as possible. It will be best to also provide the Death Certificate as proof.

Step 25 – Claiming Life Insurance & Other Benefits discusses how to deal with the deceased person's life insurance and other similar claims in greater detail.

The most common life insurance providers in Australia are:

• AAMI
• AIA
• Allianz
• American Express
• AMP
• ANZ
• Asteron
• Aussie
• Avant
• Bank of Melbourne
• Bank of Queensland
• Bankwest
• Bendigo
• BT
• Budget Direct
• Bupa
• CGU
• Citibank
• ClearView
• CommInsure
• GIO
• Guardian
• HBF
• HCF
• HSBC Bank
• ING Direct
• InsuranceLine Life Insurance
• Kotak
• Macquarie
• Max
• Medibank
• MetLife
• MLC
• NAB
• NIB
• NobleOak
• OnePath
• Ozicare
• Priceline
• Q Super
• Real
• Rest Industry Super
• St. George
• Suncorp
• TAL
• Virgin
• Westpac
• Woolworths
• Zurich

Although superannuation is legally not considered part of the Estate, you still need to know how to notify the pension company about the death.

Inform the superannuation fund(s) the deceased person held as soon as possible. It will be best to also provide the Death Certificate as proof.

Step 24 – Claiming Deceased's Superannuation Death Benefit discusses how to deal with the superannuation benefit payment request in more detail.

The common superannuation funds in Australia are:

• AIA Superannuation Fund
• AMG Universal Super
• ANZ Australian Staff
• Superannuation Scheme
• AON Master Trust
• Asgard Superannuation
• AusBev Superannuation Fund
• Australian Catholic Superannuation and Retirement Fund
• Australian Christian Superannuation Fund
• Australian Ethical Retail Superannuation Fund
• Australian Government Employees Superannuation Trust
• Australian Meat Industry Superannuation Trust
• Australian Retirement Trust (formerly Sunsuper and Qsuper)
• Australian YMCA Superannuation Fund
• AustralianSuper
• AustSafe Superannuation Fund
• AvSuper
• Bankwest Staff Superannuation Plan
• Beacon Superannuation Plan
• BHP Billiton Superannuation Fund
• Bluescope Steel Superannuation Fund
• BOC Gases Superannuation Fund
• BT Lifetime Super
• BT Lifetime Super – Employer Plan
• Bundaberg Sugar Ltd Superannuation Plan
• CareSuper
• Catholic Superannuation Fund
• Challenger Retirement Fund
• Chifley Super
• Christian Super
• Clark Group Superannuation Fund
• Club Plus Superannuation Scheme
• Club Super
• Coal Industry Superannuation Fund
• Colonial First State FirstChoice Superannuation Trust
• Colonial First State Rollover & Superannuation Fund
• Colonial Super Retirement Fund
• Commerce Industry Superannuation Fund
• Commonwealth Bank of Australia (CBA) Approved Deposit Fund
• Commonwealth Life Personal Superannuation Fund
• Concept One Superannuation Plan
• Construction and Building Unions Superannuation (CBUS)
• Commonwealth Superannuation Scheme (CSS) Fund
• CUBS Superannuation Fund
• DAS Superannuation Fund
• DBP Master Superannuation Plan
• Dow Australia Superannuation Fund
• DPM Retirement Service
• DuluxGroup Employees Superannuation Fund
• Energy Super
• EquipSuper
• EquitySuper
• ExxonMobil Superannuation Plan
• Fairbrother Employees Retirement Fund
• Fiducian Superannuation Fund
• Fire and Emergency Services Superannuation Fund (FES)
• First Quest Retirement Services
• First State Superannuation Scheme (First State Super)
• FreshFood Superannuation Fund
• Gillette Australia Superannuation Fund
• Goldman Sachs & JBWere Superannuation Fund
• Greater Staff Superannuation Fund
• Grow Super
• Guild Retirement Fund
• Hannover Life Re of Australasia Ltd Superannuation Plan
• Harwood Superannuation Fund
• Health Employees Superannuation Trust Australia (HESTA)
• Health Industry Plan (HIP)
• HHH Superannuation Fund
• HLB Mann Judd Superannuation Plan
• Holden Employees Superannuation Fund
• HOSTPLUS Superannuation Fund
• HUB24 Super Fund
• IAG & NRMA Superannuation Plan
• IBM Australia Ltd Superannuation Fund
• Incitec Pivot Employees Superannuation Fund
• Integral Superannuation Fund
• Intrust Super Fund
• IOOF Portfolio Service Superannuation Fund
• IRIS Superannuation Fund
• ISARF Superannuation Fund
• Kellogg Retirement Fund
• Kingston Superannuation Trust
• L&H Group Superannuation Fund
• Law Employees Superannuation Fund (LESF)
• LegalSuper
• Lifefocus Superannuation Fund
• Lifetime Superannuation Fund
• Linfox Staff Superannuation Fund
• Local Authorities Superannuation Fund (Vision Super)
• Local Government Superannuation Scheme (LG Super)
• Lutheran Super
• Macquarie ADF Superannuation Fund
• Macquarie Superannuation Plan
• Macquarie University Professorial Superannuation Scheme
• MAP Superannuation Plan
• Maple-Brown Abbott Staff Superannuation Fund
• Maritime Super
• Mars Australia Retirement Plan
• Meat Industry Employees Superannuation Fund (MIESF)
• Media Super
• Mercer Portfolio Service Superannuation Plan
• Mercer Super Trust
• Mercy Super
• MLC Superannuation Fund
• MLCS Superannuation Trust
• MTAA Superannuation Fund
• Navigator Eligible Rollover Fund
• Nestle Australia Group Superannuation Fund
• NSW Electrical Superannuation Scheme (NESS)
• NGS Super
• Nissan Superannuation Plan
• Nufarm Employees Superannuation Trust
• Oasis Superannuation Master Trust
• OnePath Master Fund
• Onestep Superannuation Fund
• Oracle Superannuation Plan
• Perpetual Select Superannuation Fund
• Plum Superannuation Fund
• Port of Melbourne Superannuation Fund
• Powerwrap Master Plan
• Prime Superannuation Fund
• Progressive Superannuation Fund
• Public Sector Superannuation Scheme (PSS Scheme)
• Qantas Superannuation Plan
• Quadrant Superannuation Scheme
• Queensland Independent Education & Care Superannuation Trust (QIEC Super)
• Rei Super
• Reserve Bank of Australia Officers Superannuation Fund
• Retail Employees Superannuation Trust (REST)
• Retirement Portfolio Service
• Rexel Australia Superannuation Plan
• Rio Tinto Staff Superannuation Fund
• Russell Supersolution Master Trust
• Salic Superannuation Fund
• Schering-Plough Superannuation Fund
• Scientific Testing & Applied Technical Services Superannuation Plan
• Shell Australia Superannuation Fund
• Sparxx Superannuation Fund
• Staedtler Executive Superannuation Fund
• Standard Communications Employees Superannuation Fund
• Star Portfolio Superannuation Fund
• State Public Sector Superannuation Scheme (also called Qsuper, now Australian Retirement Trust)
• State Super Fixed Term Pension Plan
• State Super Retirement Fund
• Statewide Superannuation Trust (Statewide Super)
• Stone Superannuation Fund
• Suncorp Defined Benefit Fund
• Suncorp Master Trust
• Sunsuper Superannuation Fund (now Australian Retirement Trust)
• Super Synergy Fund
• Symetry Personal Retirement Fund
• TAL Superannuation and Insurance Fund
• Tasplan Superannuation Fund
• Taxi Industry Superannuation Fund
• Telstra Superannuation Scheme
• The Allied Unions Superannuation Trust
• The ARA Retirement Fund
• The Bendigo Superannuation Plan
• The Industry Superannuation Fund
• The Portfolio Service Retirement Fund (IOOF)
• The PPS Corporate Superannuation Fund
• The State Bank Supersafe Approved Deposit Fund
• The Transport Industry Superannuation Fund (the TIS fund)
• The Universal Super Scheme(MLC)
• The University of Adelaide Superannuation Scheme A 1985
• The University of New England Professorial Superannuation Fund
• The University of New South Wales Professorial Superannuation Fund
• The University of Sydney Professorial Superannuation System
• The University of Wollongong Professorial Superannuation Scheme
• The Victorian Independent Schools Superannuation Fund (VISSF)
• Toyota Australia Superannuation Plan
• Toyota Employees Superannuation Trust (Toyota Super)
• TWU Superannuation Fund
• UniSuper
• United Technologies Corporation Retirement Plan
• Uniting Church in Australia Beneficiary Fund
• Vanguard Personal Superannuation Plan
• Victorian Superannuation Fund (VicSuper)
• Virgin Superannuation
• Vision Superannuation Fund (Vision Super)
• WA Local Government Superannuation Plan (WA Local Super)
• Water Corporation Superannuation Plan
• Wealthcare Superannuation Service
• Westpac Mastertrust – Superannuation Division
• Westpac Personal Superannuation Fund
• William Adams Employees Superannuation Fund
• Wood and Grieve Superannuation Fund
• Worsley Alumina Superannuation Fund
• Zurich Group Superannuation Fund
• Zurich Master Superannuation Fund

You should inform the professional association(s) the deceased person was affiliated with about the death as soon as possible. It will be best to also provide the Death Certificate as proof.

Step 22 – How to Cancel Contracts, Subscriptions & Insurances After Death talks about how to deal with such subscription cancellations in greater detail.

The common professional associations in Australia are:

• Architects Accreditation Council of Australia (AACA)
• Association of Professional Aestheticians of Australia
• Association of Taxation and Management Accountants (ATMA)
• Australasian Institute of Mining and Metallurgy (AusIMM)
• Australasian Veterinary Boards Council (AVBC)
• Australian and New Zealand Osteopathic Council (ANZOC)
• Australian and New Zealand Podiatry Accreditation Council (ANZPAC)
• Australian and New Zealand Society of Nuclear Medicine (ANZSNM)
• Australian Association of Massage Therapists Limited
• Australian Association of Social Workers (AASW)
• Australian Children's Education & Care Quality Authority
• Australian Community Workers Association (ACWA)
• Australian Computer Society (ACS)
• Australian Dental Council (ADC)
• Australian Institute of Management (AIM)
• Australian Institute of Medical Scientists (AIMS)
• Australian Institute of Quantity Surveyors (AIQS)
• Australian Institute of Radiography (AIR)
• Australian Maritime Safety Authority (AMSA)
• Australian Medical Association (AMA)
• Australian Nursing and Midwifery Accreditation Council (ANMAC)
• Australian Physiotherapy Council (APC)
• Australian Psychological Society (APS)
• Australian Traditional Medicine Society
• Certified Practising Accountants of Australia (CPAA)
• Chartered Secretaries Australia
• Chinese Medicine Board of Australia (CMBA)
• Civil Aviation Safety Authority (CASA)
• Council on Chiropractic Education Australasia (CCEA)
• Dietitians Association of Australia (DAA)
• Engineers Australia
• Institute of Chartered Accountants in Australia (ICAA)
• Institute of Public Accountants (IPA)
• Law Societies
• Medical Board of Australia (MBA)
• National Tax and Accountants' Association (NTAA)
• Occupational Therapy Council (Australia and NZ)
• Optometry Council of Australia and New Zealand (OCANZ)
• Pharmacy Board of Australia
• Royal Australasian College of Surgeons (RACS)
• Speech Pathology Association of Australia (SPA)
• Surveying and Spatial Sciences Institute (SSSI)
• Trades Recognition Australia (TRA)
• Vocational Education and Training Assessment Services (VETASSESS)
• Workplace Health and Safety; Electrical Safety Office

12.7.1 Overview
12.7.2 Landline Phone Service
12.7.3 Mobile Phone Service
12.7.4 Internet Service

12.7.1 Overview

Talk to the telecommunications providers the deceased person dealt with about the death as soon as possible if their services are no longer required by a surviving Dependant. It will be best to also provide the Death Certificate as proof.

Knowing this should put your mind to rest as it answers the question: How do I notify Telstra of a death – that is, the death of a loved one who happens to be their customer.

Step 22 – How to Cancel Contracts, Subscriptions & Insurances After Death talks about how to deal with such cancellations in great detail.

The most common telecommunications providers in Australia are the following:

12.7.2 Landline Phone Service

• Bendigo Bank Telco
• ClubTelco
• Dodo
• EFTel
• Engin
• iiNet
• Internode
• iPrimus
• Optus
• Southern Phone
• SpinTel
• Telcoplus
• Tellnet
• Telstra
• TPG
• Westnet 2

12.7.3 Mobile Phone Service

• AAPT
• ACN
• ALDImobile
• amaysim
• Barefoot Telecom
• Bendigo Telco
• Better Life Mobile
• Belong Mobile
• Boost Mobile
• ClubTelco
• CMOBILE/BLUE PLANS
• CMOBILE/RED PLANS
• Coles Mobile
• Commander
• Dodo Services
• Exetel
• Fibre2air
• Global Gossip
• gotalk
• Hello Mobile
• iiNet
• innoTel
• Internode
• iPrimus
• Jeenee Mobile
• KISA Phone
• Kiss Mobile
• Kogan Mobile
• Lebara
• Live Connected
• Loop
• LYFmobile
• Lycamobile
• MeU mobile
• Moose Mobile
• ONEmobile
• OVO Mobile
• Revolution Telecom
• Reward Mobile
• SlimTel
• Southern Phone
• SpinTel
• Startel
• TeleChoice
• Think Mobile
• TPG
• Truphone
• Ugly BiLL
• Vaya Mobile
• Virgin Mobile
• Woolworths Mobile
• Yomojo

12.7.4 Internet Service

• 10mates
• Aconnect
• ANT Communications
• 2easy Telecom
• aaNet 2
• Ace Internet Services
• Activ8me
• Adam Internet
• Amaysim
• AusBBS
• Aussie Broadband
• Belong 2
• Bendigo Bank Telco
• Boom Broadband
• BKB Internet
• Commander
• Connexus
• DeVoteD
• Dodo
• EFTel
• Engin
• Exetel
• Foxtel
• Grapevine
• iiNet
• Internode
• iPrimus
• MyFibre
• MyNetPhone
• Netbay Internet
• Optus
• OVO
• Pivit
• Southern Phone
• SpinTel
• Skymesh
• Tangerine Telecom
• Telcoplus
• Telechoice
• Tellnet
• Telstra
• Tomi
• TPG
• Westnet
• ZettaNet

12.8.1 Overview
12.8.2 Electricity
12.8.3 Water
12.8.4 Gas

12.8.1 Overview

Utilities providers the deceased person used must be notified about the death as soon as possible if their services are no longer required by a surviving dependant or tenant. It will be best to also provide the Death Certificate as proof.

Note: Some utilities cannot be switched off or disconnected and are permanently connected to a property. We recommend checking with the provider.

Step 22 – How to Cancel Contracts, Subscriptions & Insurances After Death talks about how to deal with subscription cancellations in great detail.

The most popular utilities providers in Australia are:

12.8.2 Electricity

• 1stenergy
• ActewAGL
• AGL Energy
• Alinta Energy
• Amaysim
• Blue NRG
• Click Energy
• Commander
• Cova U Energy
• Diamond Energy
• Dodo Power & Gas
• Energy Australia
• Energy Locals
• EnergyAustralia
• Enova
• GL
• GlboBird Energy
• Horizon Power
• Lumo
• Mojo Power
• Momentum Energy
• Origin Energy
• People Energy
• Pooled Energy
• Power Direct
• Powerdirect
• Powershop
• Q Energy
• Red Energy
• Sanctuary Energy
• Simply Energy
• Sumo Power
• Synergy
• Tango

12.8.3 Water

• Barwon Water
• Busselton Water
• Central Highlands Water
• Central Tablelands Water
• City West Water
• Clarence Valley Council
• Coliban Water
• Cradle Coast Water
• East Gippsland Water
• Esk Water
• Eurobodalla Shire Council
• Federation Council
• Gippsland Water
• Gladstone Area Water Board
• Goldenfields Water
• Gosford/Wyong Councils’ Water Authority
• Goulburn Murray Water
• Goulburn Valley Water
• Grampians Wimmera Mallee Water (GWM Water)
• Hobart Water
• Hunter Water
• Lower Murray Water
• Melbourne Water
• MidCoast Water
• Mount Isa Water Board
• Murray-Darling Basin Authority
• North East Water
• Orange City Council
• PowerWater
• Queensland Urban Utilities
• Riverina Water County Council
• Rous Water
• SA Water
• Seqwater
• South East Water
• South Gippsland Water
• Southern Rural Water
• SunWater
• Sydney Water
• Tamworth Regional Council
• TasWater
• Townsville Water
• UnityWater
• Wannon Water
• Water West
• WaterNSW
• Western Australian Water Corporation
• Western Water
• Westernport Water
• Wide Bay Water Corporation
• Yarra Valley Water

12.8.4 Gas

• Actew AGL
• AGL
• Alinta Energy
• Autrora Energy
• Click Energy
• Dodo
• EnergyAustralia
• ERM Business
• Kleenheat
• Lumo Energy
• Momentum Energy
• Online Power & Gas
• Origin Energy
• Perth Energy
• Powershop
• Red Energy
• Simply Energy
• Sumo Energy
• Tas Gas

Register the deceased person's details on the Association for Data-driven Marketing and Advertising (ADMA) website or in writing to initiate their removal from mailing lists.

Post: ADMA, GPO Box 3895, Sydney NSW 2001

Aside from the aforementioned, other organisations you may also want to notify about the death at this stage could be:

• Landlord and tenants (see more in Step 16 – Deceased Estate House Clearance)
• Doctors (GP, dentist, ophthalmologist, gynaecologist etc.), specialists, hospitals, chemist, health benefits fund
• Public services (e.g., library)
• Travel agency (e.g., booked holidays, COVID or other travel credit)
• Loan companies (see more in Step 19 – What Happens to a Bank Account When Someone Dies)
• Leasing companies (see more in Step 18 – Value, Sell or Transfer Car From Deceased Estate)
• Friendly societies
• Clubs, organisations and associations
• Church or religious organisation
• Household help, gardening services or Meals on Wheels
• Home nursing service
• Home delivery services (e.g., newspapers and milk)
• Home appliance rental, medical aids rental company
• School or college
• Service organisations (e.g., Rotary, Lions, Apex, Zonta, Red Cross)
• Blood Bank